Yiliana Martinez

yiliana.uxd@gmail.com

(281) 594-2581

Yiliana Martinez

Skills

Technical

Figma, Gemini, Lovable, Banani, Miro, Mockup App, MidJourney

Design

Competitive Analysis, Heuristic Evaluation, Usability Testing, Wireframing, Information Architecture, User Journey Mapping

Collaboration

Cross-functional Collaboration, Conflict Resolution & Problem-Solving, Adaptive Teamwork, Professional Ethics & Discretion

Experience

UX/UI internship

| Digital Projex |

February 2026 - Current

Creation of atomic components and maintenance of the Design System in Figma to ensure visual consistency.
Conducting heuristic audits and usability testing to identify pain points in the user flow.
Working under Agile methodology, coordinating deliverables directly with the development team.

Operational Customer Experience

| UnitedHealthcare |

September 2025 - Current

Resolved complex customer issues by utilizing data analysis and empathy to ensure adherence to healthcare regulations. Enhanced team efficiency through collaborative projects and supported users in navigating healthcare platforms, clarifying intricate medical terminology for improved understanding.

Business Support Specialist Leader

| Kroger |

November 2023 - September 2025

Applied strong attention to detail to reduce system errors and improve data entry efficiency, performed rigorous compliance checks and data validation to maintain system accuracy and customer trust. Managed scheduling and workflow organization in a fast-paced environment, prioritizing task flow and customer needs.

Education

Google UX Design Certificate

| Online |

September 2026 - December 2026 , Online

Completed a rigorous training designed for entry-level job readiness. 15 modules included topics like: UX research fundamentals, inclusive design, low-fidelity and high-fidelity prototypes, and tools like Figma and Adobe XD. Completed hands-on projects and developed a portfolio including 3 projects to receive the certificate.

IxDF AI for Designer

| Online |

December 2026 - February 2026 , Online

Learned how to harness AI tools to enhance the design process. Explored AI-driven design principles, automated workflows, and ethical considerations. Gained hands-on experience with AI plugins for Figma and generated AI-driven design solutions.

IxDF Object-Oriented Designer

| Online |

February 2026, Online

Specialized in breaking down complex digital ecosystems into modular, scalable objects. This training allows me to build intuitive navigation systems that mirror how users naturally categorize information.

Computer Engineering

| Collage |

September 2018 - August 2023 , College

Enrolled in a comprehensive computer engineering program covering data structures, algorithms, and software development.